Privacy and Nondiscrimination

Springfield Nephrology Associates, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Springfield Nephrology Associates, Inc. does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Springfield Nephrology Associates, Inc.:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)

If you need these services, contact Becky Ubben at 417-886-5000. If you believe that Springfield Nephrology Associates, Inc. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Lora Cole, Administrator, 1911 S. National Avenue, Suite 301, Springfield, Missouri 65804, 417-886-3584, Fax 417-886-1100, lcole@springfieldnephrology.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Lora Cole, Administrator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

DOWNLOAD A PDF COPY OF THIS STATEMENT

For more information, please view these online links:

https://www.hhs.gov/civil-rights/for-individuals/section-1557/translated-resources/

https://www.hhs.gov/sites/default/files/resources-for-covered-entities-top-15-languages-list.pdf

Springfield Nephrology Associates

  • Springfield Location - 1911 S. National Ave., Springfield, MO 65804 Phone: 417-886-5000 417-886-5000
  • Bolivar Location - 1165 N. Butterfield Rd., Suite B1, Bolivar, MO 65613 Phone: 417-886-5000
  • Lebanon Location - 341 Hospital Dr., Suite 300, Lebanon, MO 65536 Phone:
  • West Plains Location - 803 W. Broadway St., West Plains, MO 65775 Phone:
  • Mountain Grove Location - 1206 N. Main Ave., Suite B, Mountain Grove, MO 65711 Phone:
  • Aurora Location - 500 Porter Ave., Aurora, MO 65605 Phone: 417-886-5000

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